Covid-19 Clients Procedure


Covid-19 Clients Procedure – tonika health

With evolving and changing rules and restrictions, it’s sometimes hard to know what’s going on! We’re clarifying our Covid-19 client procedures for you based on the information given to us by our professional associations.

Those seeking allied health services such as those provided at tonika health (acupuncture and therapeutic massage), are considered necessary care. We are an AHPRA registered health care clinic.

During restrictions we practice the wearing of masks, physical distancing and rescheduling of appointments if unwell, whilst engaging services at our clinic. 

We also understand if some of our clients are required to isolate themselves after coming into contact with a confirmed case of COVID-19. In these cases, we are happy to reschedule your appointment.

Of course, our usual COVID safe procedures are in place as always, which you can read in detail below.

If you are experiencing even mild symptoms; or have been in potential contact with close contact or COVID-19 case, please email us at info@tonikahealth.com.au immediately; so that we can reschedule your appointment after a 7 day period and negative COVID-19 test result. If you’re unsure whether to come in for an appointment or not, please email us so that we can discuss it with you.

Finally, please note that while this information is correct at this point in time, information and advice is constantly being updated. Therefore clinic procedures etc may change. If you have any questions or concerns, please don’t hesitate to contact us at info@tonikahealth.com.au or 02-9211 3329. We’re always here to help!

Covid-19 Clients Procedures

We are following strict cleaning and disinfecting procedures. As always, your health is the most important thing to us.

Our clinic procedures are:

  • Ensuring that anyone who enters our clinic, including patients and staff, thoroughly wash their hands or disinfect upon arrival.
  • Ensuring that masks are worn by practitioners during treatments and also in common areas of the practice.
  • Maintaining 1.5m distance between people, with the exception of during a treatment itself (e.g. whilst in the reception area)
  • Using clinical grade disinfectant after every patient and for any surface clients or staff touch – including massage beds, seats, desks, door handles, benches and more
  • Requesting that any clients who are experiencing even mild cold or flu-like symptoms; or who have been in potential contact with a close contact or COVID-19 case call or email us immediately; so that we can reschedule their appointment after a 7 day period and negative COVID-19 test result.

Book our services online…