How to find us
tonika health is at 391 Riley Street in Surry Hills between Foveaux Street and Sophia Street. It’s diagonally across from The Forresters Hotel and a few doors down on Riley Street.
If you’re driving, please note that parking is mostly limited to one or two hours. Parking is available in the streets close to tonika health, but allow yourself time to find a spot.
It’s easy to get to us by public transport:
- Take a train to Central Station. Use the Northern Concourse, exit 4 to the corner of Chalmers St and Elizabeth St. Walk 500 metres up Foveaux St, and turn right on Riley. It will take you about 10 minutes.
- You can take bus routes 301, 302 and 303 and get off on Crown Street in Surry Hills, near the Surry Hills library.
- You can also take bus routes 339, 374, 376 and 391. Get off at Albion Street, just before Crown Street, if you’re coming from the city, or on Crown Street at the corner of Foveaux if you’re coming from the east.
Prefer to call or email?
Call us on (02) 9211 3329 and leave a message if we’re not available. Alternatively, you can email us on info@tonikahealth.com.au. If we’re busy with patients, we’ll get back to you within a day. Please use our online booking system. It’s the most convenient way to make an appointment both for you and for us.
tonika health is by appointment only. We don’t accept walk-ins as we are usually fully booked – sorry!
Please try not to reschedule. Cancellation fees apply. If you cancel with less than three business days’ notice, we’ll have to charge you the full fee for the appointment.
For more information, you can read about our tonika guarantee.
Cancellation Policy
As a small clinic we have to manage our resources carefully. We kindly ask you to please avoid rescheduling.
We charge our full fee for any appointments cancelled with less than three business days’ notice. At the same time we understand that things don’t always go to plan. We therefore allow one exception under specific circumstance only.
So this is how missed appointments or those cancelled with short notice are handled at tonika health for everyone:
First time: We will charge our full fee. Exceptions may be permitted at the discretion of the treating practitioner.
Second time: We will charge our full fee.
Third time: We will not make any more appointments with you.
For no-shows or “last-minute” cancellation notice where our therapists are not able to fill that appointment slot due to short cancellation notice, we will also charge a full fee.
Legitimate COVID-19 related cancellations: We accept short notice cancellations in the case of COVID positive test results. For further details on our COVID-19 policy, please click here.
We are certain you agree that this is a fair solution.